Middleware Support for Self Hosting Plan

We now support your OS/Middleware!

OS/Middleware Support Plan (optional) is now available for AMIMOTO Self Hosting users.

Features

Professional Support
  • Exclusive technical support via ticket system.
  • We’ll support your operation or maintenance for OS/Middleware.
Monitoring resources/logs and alerts
Initial setup tools:

  • CloudWatch Logs
  • UpTime Robot
  • NewRelic(Standard)

※ NewRelic is not available for t2.micro instance because of its server specifications.

Price

Option Initial Costs Suppport Costs
Self Hosting Midleware Support Option *1 $3000.00 10% of AWS service fee *2

*1 AWS account: to support you, we will use IAM role account to access your AWS service.
*2 As a standard, if AWS usage charge is less than $5000.00/mo, we will charge you $500.00/mo.

Getting supported

  • Please apply using the form below.
  • We’ll contact you about the initial costs, etc.
  • We’ll do initial set up for your support account after initial cost settlement.
  • We’ll send you the account information for our ticket system after setups are completed.
  • Feel free to contact us using our ticket system.

Order Middleware Support

URL
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Method of payment
(Only PayPal is acceptable)
Terms
Check here if you accept "AWS Customer Agreement"